Shipping policy
Orders are typically processed and shipped within 2 business days after payment confirmation. Please note that processing times may vary depending on product availability, order volume, and any customisations.
Shipping Methods
Standard Shipping: If your order is received before 2pm, your order will be handled between 2 and 3 days. The transit time of your delivery will be a minimum of 1 day and a maximum of 4 days. This means that your estimated delivery time will be between 3 and 7 business days.Â
Shipping Rates
Shipping rates is a flat rate of R130 per order.
International Shipping
We do not offer international shipping at this stage.Â
Shipping Address
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Shipments
In the event of a lost or damaged shipment, please contact us immediately at info@scribbleandscratch.co.za or 072 233 9503. We will work with the shipping carrier to resolve the issue and ensure that you receive your order in a timely manner.